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  1. Portal Support
  2. Service Providers & Contractors

Service Providers & Contractors

Managing Work and Quote Requests

  • Add Disruption Notice
  • Resubmit a Quote That Was Rejected or Make an Adjustment
  • Site Contacts
  • Find the Purchase Order Number or Job ID V 1.0
  • Check Messages on the Discussion Board
  • View Documents for a Building
See all 30 articles

Sign up and Login Information (view more)

  • How Service Providers are added to the Portal
  • Service Provider FAQs
  • How to Reset the Password for an Account
  • Sign Up as a Service Provider
  • Why isn't my Sign Up link working?
  • Update Information on Company Profile
See all 10 articles

Getting Paid (view more)

  • Deposit Payments, Invoices and Contracts
  • View Billing Information for an Account
  • How do I get paid?

SMATA Features

  • How to Update Expired Insurances/Licences
  • Common Issues With Sign Up and Profile Activation
  • Add or Update a Service Area to the Company Profile
  • How to Close a Job
  • How to Download and Share Files, Images and Videos
  • Download a PDF of a Work or Quote Request
See all 8 articles

Profile Settings

  • Change Email Notification Settings
Portal Support