Add Due Dates for Completion and Commencement of a Work Request
Strata Managers can add a due date to a Work Request. This will help them and our Service Providers stay organised and aware of any progress for assigned Jobs.
Strata Managers should contact us with any further questions regarding this process.
Add Due Date for Completion and Commencement
Fill out the Work Request
Under Job Time Frame, choose the desired timeframe for completing the request.
The Due Date for Commencement is based on the time frame selected for completing the Job.
Click 'Custom Date' to add manually add the Due Date for Completion. After a time frame is selected, the Due Date of Commencement will automatically change based on the date of completion
Note: The Due Date of Commencement is linked to the Time Out Feature. To disable the Time Out feature for a Work Request, click the 'Disable time out feature on this request' check box
Lastly, click Create Request.
After the Due Date of Commencement is set, Strata Managers and Service Providers will receive a notification to action the Job.
Strata Managers should contact us with any further questions regarding this process.
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