Request More Details for a Job

Request More Details for a Job

Strata Managers may receive Work Requests that are missing important details needed before assigning a Service Provider.

These details could include:

• Photos
• Location within the Building
• Details of damage
• Etc.

If a Strata Manager thinks that more details are needed for a request, they can ask for this information on the Work Summary page. 

Request More Details

1. Go to the Jobs page

2. Select the job 

3. Click the three dots on the top of the Work Summary page



4. Select 'Request more details'

5. Describe what Details are needed



6. Click 'Send'

The Building Contact will receive an email notification of the request for more details and should update the Job Description accordingly. 

If a Strata Manager's request for more details hasn't been answered by a Building Contact, there will be a yellow dot next to the Job on the Jobs page. When the Building Contact provides the requested information, there will be a green dot.

Strata Managers should contact us with any further questions regarding this process.