Occasionally, certain jobs will require a Service Provider to request a deposit before the work starts or progress payments are made. Service Providers may request these conditions when submitting a Quote.
The Strata Manager's responsibilities are unchanged: they can approve the Quote or send it to the Committee and decide to accept or reject an Invoice for a Job that has been completed.
Strata Managers can view the History Log of Quotes and Invoices that a Service Provider has uploaded on the Work Summary page.
View History of Quotes and Invoices
1. Go to the Jobs page (Wrench Icon )
2. Select the Job
3. Click the 'History' link on the Work Summary page
4. View the History Log
Strata Managers may need to process multiple Invoices for a Job. The Job will not close until the final payment is made to the Service Provider.
When the Accounts team pays the Service Provider, the Service Provider will receive an email notification. The Strata Manager will be notified of the payment within the Portal.
Strata Managers should contact us with any further questions regarding this process.
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