Send a Disruption Notice to Building Contacts

Send Disruption Notice to Building Contacts V

When Service Providers upload a Disruption Notice for a Job, it's automatically sent to the Strata Manager and all Site Contacts for the Building. 

If the Service Provider has sent the Disruption Notice by email, the Strata Manager can upload it to the Portal on their behalf.

If the Disruption Notice has already been uploaded, they can make changes and send an updated version to all Building Contacts. 

Contents

• View a Disruption Notice
• Edit a Disruption Notice
• Send a Disruption Notice to Building Contacts

View a Disruption Notice

Strata Managers can quickly see which Jobs have a Disruption Notice from list view of the Jobs page. Any Job with a Disruption Notice will have a red box around the row of the Job.

Select the Job Title to go to the Work Summary page.

Navigate to Disruption Notice on the top right right, the 'Disruption Notice(s)' field appears red to make it easier to spot.

View the information added by the Service Provider and click the documents icon to view the attached file. 

 

Each notice includes a clear title, a specific category (e.g., Power Outage, Maintenance), the date and time of the disruption, and any relevant supporting documents such as PDFs or memos. 

Notices are timestamped and attributed to the creator for transparency.

Edit a Disruption Notice

Follow the instructions in the section above to open a Disruption Notice then click 3 dots and select 'Edit' to make changes.

When the 'Edit Disruption Notice' window opens, add or make changes to the Description, Disruption dates, Start time, End time or attachments.

Verify that the information is correct then click 'Save'.

The Disruption Notice will be updated.

Send a Disruption Notice to Building Contacts

Follow the instructions in the section above to open a Disruption Notice then click 3 dots and select 'Send to Contacts'.

Contacts can be filtered by their roles. For example, select 'Committee Members' to send the notice to all Committee members.

Use the search bar to find and add additional contacts by name.

Select Share via email to send the notice to specific individuals.

Once all intended recipients have been added, review their contact details to ensure accuracy. If everything looks correct, click Send.

The Disruption Notice will then be distributed to the selected building contacts.

Strata Managers should contact us with any further questions regarding this process.