How to message a strata manager regarding the job?

Follow these steps to message a strata manager for a job you are working on:

1. Login to your SMATA Portal.
2. Navigate to your 'JOBS' section and select the job you're working on.
3. On the Work Summary page, click on envelope icon.
4. Add a comment.
5. You can also upload multiple files here by clicking the clip icon or drag and drop files from your desktop.
6. Click on 'SEND'.

This message will go through to the nominated strata manager.

When they respond you will be alerted in a few ways.

• You will receive an email 
  • Strata Managers can reply to service provider's message via email, once sent this reply will also be visible in the messaging modal in SMATA. 
• You will see in the portal a small red marker on Jobs that have any unopened messages. Click on the 'VIEW MESSAGES' to respond.