How to Add a Banner for External Users

Organisation Admins can add a custom banner to notify external users that need to Submit a Work Request of important information like the dates when a Strata Organisation is closed and will reopen for the holidays.

They can also identify emergency contacts that can be reached during this time.

Add an External Work Order Banner

Organisation Admins can create a custom banner by going to the Settings page and selecting 'Branding'.

Enter any information that should appear on the banner under 'External work order banner'.



To bold or italicize the text for emphasis, highlight the text then click 'B' in the row of icons above the box to bold or 'I' to italicize the selection.

To cross out a word or sentence, highlight the text and click the Strikethrough Icon.

Hyperlinks can be added by highlighting a word or phrase then clicking the Link Icon and entering a URL. Check that the URL appears correctly then select 'Link'. To unlink a word or phrase, click the Link Icon and select 'Unlink'.

Check that the banner appears correctly then click 'Update'.



The banner will appear when an external user adds their Plan Number or Address and it's linked to a Strata Organisation.

For more information, please see How to Add a Banner for the Organisation.

Organisation Admins should contact us with any further questions regarding this process.