Building Managers can sign up and create a Portal account to manage maintenance work and other services in their Building.
The Owner of the Building must already have activated a Portal account and actively use Portal services, including the Building Profile.
Sign Up Process
To sign up as a Building Manager, contact the Strata Manager for the Building and request an email invitation to sign up as the Building Manager.
When the email invitation has been sent, open the email and click the link to 'Set Up Your Password'.
The email listed will be the username used during sign in. If it needs to be updated, it can be changed on the User Profile after the account has been activated.
Create a password.
When choosing a new password, avoid short or overly simple passwords, such as those that use common words, phrases or personal information. Do not reuse a password that has been used on another website.
Avoid setting a password when using a public WiFi connection.
Strong passwords are typically more than 12 characters and use uppercase and lowercase letters, numbers and symbols for added security.
After the sign-in info has been confirmed, they will be taken to their User Profile where they can add or update profile information.
Building Managers can then manage all Work Requests that have been created for their Building.
Building Managers should contact us with any further questions regarding this process.