Add Due Dates for Completion and Commencement of a Work Request

Building Managers can add a due date to a Work Request. This will help them and our Service Providers stay organised and aware of any progress for assigned Jobs.

Add Due Date for Completion and Commencement

1. Fill out the Work Request

2. Go to the Add Trade page

3. Select the time frame for the Job to be completed

• The Due Date for Commencement is determined by the selected time frame for the Job to be completed

• Click 'Custom Date' to view the Due Date of Completion. After a time frame is selected, the Due Date of Commencement will automatically change based on the date of completion

Note: The Due Date of Commencement is linked to the Time Out Feature. To disable the Time Out feature for a Work Request, click the 'Disable time out feature on this request' check box 



4. Click the 'Next' button and assign a Service Provider 

After the Due Date of Commencement is set, Building Managers and Service Providers will receive a notification to action the Job.

For more information, please see How to Create a Work Request and Update the Trade Description of a Work Request.

Building Managers should contact us with any further questions regarding this process.