Adding a profile photo to an account helps different levels of employees within the Strata Organisation work collaboratively with Service Providers, Building Contacts and other stakeholders by removing anonymity from the equation and building the trust necessary for successful business partnerships.
Face-to-face interactions aren't possible when many people work remotely and digital communications can seem impersonal, one-dimensional, vague or unclear, often leading to misinterpretation.
Profile photos reinforce that the interaction is taking place between two or more people, each of whom may provide or ask for information, give their opinions, provide useful feedback and receive performance reviews.
Any user can add a profile photo to their Portal account.
Upload a Profile Photo
1. Click the Circle Icon with your initials then select 'Settings'
2. Click 'Profile'
3. Click 'Choose file' under 'Profile Picture'
4. Attach an image
5. Select 'Update'
When the profile photo has been uploaded to the account, it will be visible to Service Providers and stakeholders.
Profile photos appear under the 'Strata Manager' and 'Creator' column on the Jobs page.
On the Work Summary page, the profile photo and contact information for the Building Manager is listed under Issue Details.
For more information, please see How to Reset the Password for an Account, Change Notifications Settings and Integrate a Zoom Account.
Building Managers should contact us with any further questions regarding this process.
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