When an organisation first integrates their Strata Master database with Strata Master Connect, they are requested to configure their Users for Strata Master Connect. They will also need to do this each time they have a new User added to Strata Master to ensure that the user can launch Strata Master Connect.
Configure a Strata Master Connect user in Strata Master
1. In Strata Master, go to Configure > Third Party Services
2. Double click on Strata Master Connect
3. Click 'Manage Users'
4. Click 'Edit'
5. Select all checkboxes
6. Click 'Save'
For more information, please see Strata Master Integration Wizard and Launching Strata Master Connect from Strata Master.
Organisation Admins should contact us with any further questions regarding this process.
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