There are instances when a Job will need to be transferred from one Strata Manager to another employee. For example, if a Strata Manager has left the organisation and will no longer be managing assigned Work Requests within the Portal.
Organisation Admins can transfer a Job to another employee on the Jobs page.
Transfer a Job
1. Go to the Jobs page (Wrench Icon )
2. Select the Job
3. Click the three dots on the right of the row of the Job to transfer
4. Select 'Transfer Job'
5. Click the arrow under 'From Manager' and select the name of the old Strata Manager
6. Click the arrow under 'To Manager' and select the name of the new Strata Manager
7. Click TRANSFER
Transfer Jobs in Bulk
1. Go to the Jobs Page
2. Select the jobs that you need to transfer by checking on the radial button on the left side of the job.
3. Click BULK
4. Click Transfer Jobs
5. Click the arrow under 'From Manager' and select the name of the old Strata Manager
6. Click the arrow under 'To Manager' and select the name of the new Strata Manager
7. Click TRANSFER
When the Job has been transferred, the new Strata Manager or Organisation Admin for the Job will have access to all of the info needed to begin managing Work or Quote Requests, depending on the Job status. From that point, they will receive notifications of any updates.
Organisation Admins should contact us with any further questions regarding this process.
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