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Notify Service Providers of an Updated Request

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Liz
  • Updated
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Building Managers can now send a notification to Service Providers when an update is made to the description of a Work Request.

This will ensure that Service Providers are fully aware of all updates for a Job, especially those pertaining to the scope of work.

 

Notify Service Providers of an Update

1. Go to the Jobs page (Wrench Icon wrench1.PNG )

2. Select the Job

3. Click the three dots next to the Work Request 

4. Select 'Edit' from the drop-down menu

 
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5. Enter an Update in the description field 

description.JPG
 

6. Click 'Update'

7. When the pop-up appears, click 'Yes'

 
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This will send an email notification of the updated Work Request to the Service Provider. Updates will be listed in the Activity Log of the Work Request. 
 
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For more information, please see Extend the Time Frame for a Job or Jobs in Bulk.
 

Building Managers should contact us with any further questions regarding this process.

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