Service Providers must have details for a Site Contact to book an Inspection, schedule time to complete maintenance work or gain access to a property.
This information can be found on the Work Summary page.
Learn More About Site Contacts
Site Contact details include Email, Phone Number and the Unit and Lot number for the property.
Site Contact details help Service Providers get access to a building for maintenance work or inspection. This contact information is particularly useful when there are different Site Contacts for a property that they need to get in touch with.
If Site Contact details are not available in the Work Summary or if a Site Contact is no longer associated with the building, Service Providers should request more or updated information from the Strata Manager. For more information on this topic, see Site Contact Can't Be Reached.
Service Providers should contact us with any further questions regarding this process.