Send a Disruption Notice to Building Contacts

When Service Providers upload a Disruption Notice for a Job, it's automatically sent to the Strata Manager and all Site Contacts for the Building. 

If the Service Provider has sent the Disruption Notice by email, the Strata Manager can upload it to the Portal on their behalf.

If the Disruption Notice has already been uploaded, they can make changes and send an updated version to all Building Contacts. 

Contents

• View a Disruption Notice
• Edit a Disruption Notice
• Send a Disruption Notice to Building Contacts

View a Disruption Notice

Strata Managers can quickly see which Jobs have a Disruption Notice from list view of the Jobs page. Any Job with a Disruption Notice will have a red box around the row of the Job.

Select the Plan Number or Job Title to go to the Work Summary page.

Click the three dots to the right of a Trade Category then select 'View Disruption Notice'.



A second way to view a Disruption Notice is by clicking the file name under 'Issue Details'.

The 'Disruption Notice(s)' heading appears in red to make it easier to spot.

The Disruption Notice will open.

View the information added by the Service Provider and any attached file. 

Edit a Disruption Notice

Follow the instructions in the section above to open a Disruption Notice then click 'Edit' to make changes.

When the 'Edit Disruption Notice' window opens, add or make changes to the Description, Disruption dates, Start time, End time or attachments.

Verify that the information is correct then click 'Save'.

The Disruption Notice will be updated.

Send a Disruption Notice to Building Contacts

Follow the instructions in the first section to open a Disruption Notice then click 'Send to Building Contacts'.

Contacts can be filtered by their roles. For example, select 'Committee Members' to view only Committee Members.

There are two categories for Owners: 'Owner Landlord' and 'Owner Occupier'.

Click the dot to the left of any Building Contact's name that should be sent the Disruption Notice.



If all contacts listed should be sent the notice, click the 'Select All' link above the column headings.

If no contacts are listed or new contacts need to be added, select 'Add a guest contact'. Then enter the Name and Email.

When all contacts have been selected, check that all of the contact information is up-to-date. If everything appears correctly, click 'Send'.

The Disruption Notice will be sent to the Building Contacts.

For more information, please see Update Permissions for Building Contacts.

Strata Managers should contact us with any further questions regarding this process.