How to message a strata manager regarding the job? SMATA Support Manager June 03, 2019 01:50 Updated Follow these steps to message a strata manager for a job you are working on: Login to your SMATA Portal. Navigate to your 'JOBS' section and select the job you're working on. On the Work Summary page, click on 'VIEW MESSAGES'. Add a comment. Upload a file (optional) Click on 'SEND'. This message will go through to the nominated strata manager. When they respond you will be notified by email and prompted to login to your portal to respond. You will see in the portal a small red marker on Jobs that have any unopened messages. Click on the 'VIEW MESSAGES' to respond. Related articles How do I report an incident on site to the strata manager?