How to Create a Work Request SMATA Support Manager April 12, 2019 08:00 Updated 1. Log-in to your Strata Manager Account. 2. Navigate to your ‘JOBS’ section 3. Then click ‘NEW JOB’ on the right-hand side of your screen 4. Simply enter your request information including: Building Address Issue Title Description of the Issue Preferred Dates for an Inspection Site Contact (Automatically pulls from your database) 5. Attach Photo/Video (optional) 6. Then click ‘SUBMIT REQUEST’ 7. Click ‘ADD TRADE’ on the next page 8. Under ‘Trade’ field, select the relevant trade type for the job (eg. handyman, builder) 9. Click on ‘WORK REQUEST’ button under Job Type 10. Set a Price Limit for the job 11. Select the Turn Around Time, then click CREATE 12. On the next page, click on ‘ASSIGN CONTRACTOR (The system will automatically pull a list of contractors based on the specific Job Type you selected 13. Select your preferred contractors, add in some notes and click on ASSIGN CONTRACTOR. Viola! Related articles How to Cancel a Job Can I pick a preferred Contractor? How to view active contractors and invite non-active contractors to SMATA? How to update your credit card details? How to Approve a Quote?