What does 'Non Compliant' Contractor mean? SMATA Support Manager June 04, 2019 00:21 Updated A: We have checked this contractor’s accreditation Trades Monitor and they are not approved due to one of the following reasons : Expired insurance, license is missing or expired, insurance is being validated, there is a query on their account. To rectify this, the Strata manager should notify the contractor to let them know that their insurances are not up to date with Trades Monitor and they should contact Trades Monitor to provide them with up to date insurance policy details. Related articles Contractors Company Status What Does 'Compliant Contractor' mean? How to select a preferred Contractor? How to upload an invoice into SMATA? How do I view the Contractor details for an upcoming job?